Chris S Qsa

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Verified Reviewer

Micro USB Cable & battery pac

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ANSWER MY QUESTIONS ! ? . When my HUBSAN HS501S X4 ADVANCED was delivered I did not receive a MICRO USB Cable or a AA Battery holder for the transmitter , can you help me acquire these two items , Thank You . Chris
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Pros:
  • Decent price
Cons:
  • No one responds to my questions

Preferred solution: A answer to my question

User's recommendation: Good Luck

Curtis A Rmn

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Verified Reviewer

Zino por pulse battery not charging if I charge it it last one minute

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I bought the drone off of someone it want hold a charge I charge it and put in drone and it runs for like 30 seconds then it turns off
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Preferred solution: New batterys I have 4 of them all are no good

Chris S Qsa

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Verified Reviewer
| map-marker Chicago, Illinois

Micro USB Cable & battery pac

I did not receive a Micro USB cable with my drone , nor did I receive the AA battery holder for the transmitter and I would like a another HB501 battery for the Drone , Thank You . Chris
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Emmajane Zlq
map-marker Philadelphia, Pennsylvania

Need some questions asked with my drone

Ordered a Hudson drone on September 1st DVF tracking says on the fifth of denumber that it will be delivered to me in 2 weeks. Still no drone where the *** is it
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Bill B Ezr

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Verified Reviewer

Parts and service (BATTERY)

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Hubsan - Parts and service (BATTERY)
I bought a hubsan GPS X4 STAR H502C The battery is bad it wont charge i made sure it wasnt the charger . The dealer i bought it from said its a new drone and they wouldnt refund or replace the battery said í would have to go to the maker of it.so i did and all the *** they would do is tell me that their now EXO drones and tell me to fill out the page and they would get back with me and they never do i tried several times . Ive looked on. The web and cant find a battery except on alibaba i wont ever order order from them again not will i buy a hubsan drone
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Pros:
  • I dont know i havnt had a chance to try it
Cons:
  • No care about there customers satisfaction or pride in product

Preferred solution: A ( B A T T E R Y ) or 2

User's recommendation: Dont but hubsan or EXO drones

Anonymous
map-marker Philadelphia, Pennsylvania

Repairs\warranty

I just wanted to dress to send this back to you guys said that you can repair for me and send it back to me
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Joe H Blt

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Verified Reviewer
| map-marker South El Monte, California

Battery availability for Zino2

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Updated by user May 02, 2023

As of May 2nd,2023,there has been no contact from anyone at Hubsan....the item in question has not been restocked on the website,and no suggestions for third party sources is offered... absolutely the worst customer service!

Original review Apr 02, 2023
What is the issue with finding new batteries for my Zino2? It's only been two years since I bought mine,and it's like a lottery finding batteries! Please help!
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Pros:
  • Great drones
Cons:
  • No customer service

Preferred solution: Batteries for my Zino 2!

User's recommendation: Forget any help from Hubsan customer service!

Reiss Axi

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Verified Reviewer
| map-marker Glasgow, Glasgow City

Registration of user license

I am trying to renew my drone license but all the phone numbers even the uk have 8 options then another 4 options then when you finally get through its puts you on to an answering machine, I have send them three emails last week and still no reply apart from they acknowledged they have received them how busy can you possibly be. Mr John Aitken
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User's recommendation: Buy a stress ball when your trying to reach anyone or anything to do with your drone

Anonymous
map-marker Glasgow, Glasgow City

Registration

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Instead of using a hot which gives you 7 options than another 3 is a bit of melodramatic overkill I only wanted to renew the flying licence thank goodness it wasn't anything more wanting. Regards Mr John Aitken
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User's recommendation: Make sure you have a cup of Tea and a Xanax pill

Anonymous
map-marker Indianapolis, Indiana

Drone problems

I was flying My drone taking some pictures and something happened to the camera turned off and malfunction and flew away I switched on the home switch and it never returned to me
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Freeman L Muv

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Verified Reviewer
| map-marker Louisville, Kentucky

Wrong address

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I put wrong town on package and I email hubson and they wouldn't email me or call .I told them all they had to was call FedEx and everything would be corrected. I give them the phone number to FedEx . 1-80*-***-**** and the tracking number 276891****26. The is the only one that do that. It just take 5 or 6 minutes to do. They wouldn't do that . They waiting for order to be return to them. Then I got to go threw all this bull to order again
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Anonymous
map-marker Trotwood, Ohio

Technical issue

No one is even contacted me yet I just get all this you know I need to speak to somebody I mean this isn't normal please call me 937-559-****
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Freeman L Muv

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Verified Reviewer
| map-marker Louisville, Kentucky

I put wrong city and town on my order

They email once 3 weeks ago. They do nothing at all. They even email me back. So l call FedEx and told me I couldn't change anything but the shipper could and it would just take 4 to 5minutes to do that. So I had FedEx to return it to the shipper have not heard from them
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Loss:
$207
Pros:
  • Order fast

Preferred solution: Apology

User's recommendation: Answer email or call

Anonymous
map-marker New York, New York

Tech support

Cannot take photos or videos cannot connect to the New hto11a controller Can never get a good gps signal and now I cant even talk to tech support
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sandro g Gpu
map-marker Curitiba, Parana

Company didnt contact me !

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Hubsan doesnt care about consumers - my problem is not resolved !Buy quality brands. I offered to send the drone and the remote controll to china by my own costs and they didnt give a positive answer.
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Loss:
$600

User's recommendation: Buy other quality brands.

Anonymous
map-marker Springfield, Illinois

H107d+ wont fly

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My h107d fpv plus only lifts up about 2 inches off the ground. So i replaced the motors, props and the main board. Still wont fly. Recalibrated transmitter, reset the accelerometer and checked the firmware on the transmitter. Still no fly can you help?
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